Privacy Policy

LUXEFINDS LTD (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect your personal data when you use our website ([insert URL if applicable]) or services. By engaging with us, you consent to the practices described below.

1. Company Information

• Registered Name: LUXEFINDS LTD
• Company Number: 16445351 (Registered in England & Wales)
• Registered Office: Office 8489, 182-184 High Street North, East Ham, London, E6 2JA
• Contact Email: info@luxefindsltd.store

2. Data We Collect

We may collect:

• Personal Information: Name, email, phone number, shipping/billing address, payment details (processed securely via third-party providers like Stripe/PayPal).
• Automated Data: IP address, browser type, device information, and cookies (see Section 5).
• Communication Records: Emails, chat logs, or customer service inquiries.

3. How We Use Your Data

Your data is used to:

• Process orders and deliver services.
• Communicate with you (e.g., order updates, promotions*).
• Improve our website and prevent fraud.
• Comply with legal obligations (e.g., tax records).

*You may opt out of marketing emails anytime (see Section 6).

4. Legal Basis for Processing

We process data based on:

• Contractual necessity (e.g., order fulfillment).
• Legitimate interest (e.g., fraud prevention).
• Consent (e.g., marketing emails).

5. Cookies & Tracking Technologies

• We use cookies to enhance user experience (e.g., login sessions, analytics).
• You can disable cookies via browser settings, but some website features may not function.

6. Data Sharing & Third Parties

We only share data with:

• Payment processors (e.g., Stripe, PayPal) to complete transactions.
• Shipping providers (e.g., Royal Mail, DHL) for order delivery.
• Legal authorities if required by law.

We never sell your data to third-party advertisers.

7. Data Retention

We retain your data only as long as necessary:

• Orders: 6 years (for tax compliance).
• Marketing consent: Until you unsubscribe.

8. Your Rights

Under UK GDPR, you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent (e.g., opt out of marketing).
• Lodge a complaint with the ICO (UK regulator).

To exercise these rights, contact us at info@luxefindsltd.store.

9. Data Security

We implement measures (SSL encryption, secure servers) to protect your data—but no online transmission is 100% secure.

10. Changes to This Policy

Updates will be posted here with a revised “Last Updated” date.

11. Contact Us

For privacy-related questions, email info@luxefindsltd.store or write to our registered office.